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Terms of Service

MetroGistics, LLC

Vehicle Shipping Terms and Conditions

  1. MetroGistics, LLC. (hereinafter referred to as “Metro”) agrees to transport vehicle(s) described on quotation on or about the dates requested. Metro agrees to make every reasonable effort to complete timely vehicle transport pickup and delivery, however, we cannot guarantee specific dates or times. Metro or its auto transport carriers are not responsible or liable for any claim or loss of any kind in the event Metro or its subcontractors or agents are late in picking up Customer’s vehicle(s) and/or delivering Customer’s vehicle(s), regardless of the length of the delay. All transport pickup and delivery dates and times are estimates only. Metro does not agree or commit to transport the vehicle(s) in time for any particular date and will not be responsible for any loss or damages resulting from any delay. NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES ARE MADE WITH RESPECT TO PICKUP OR DELIVERY TIMES OR DATES. Additionally, Metro will not provide reimbursement for auto rental fees resulting from delay, damage or accident. Metro will also not be responsible for depreciated value resulting from damages or delays.
  2. Customer warrants that it is the registered legal owner of the vehicle(s), or that it has been duly authorized by the legal owner to enter into an agreement for transportation of the automobiles.
  3. It is understood and agreed upon that should the vehicle(s) contracted for pick up as a running unit become inoperable during transport, an inoperable fee of $100.00 will be added per inoperable vehicle upon delivery.
  4. Metro may, at its sole discretion, subcontract its obligations hereunder.
  5. It is understood and agreed that Metro will not be liable for or reimburse any auto rental accruals, storage fees, or any other additional expenses incurred.
  6. Customer shall remove all detachable personal belongings from the vehicle(s). In no event shall Metro or its subcontractors be responsible for the safe transport of any such contents.
  7. Customer authorizes Metro, its subcontractors and agents to drive, park, store and otherwise operate or transport the vehicle(s) in any manner necessary to fulfill the obligations under this agreement.
  8. In no event shall Metro, its subcontractors or agents be liable for any damages except for damages to vehicles actually transported and only to the extent such damages were caused by gross negligence or intentional misconduct.
  9. Customer must identify any damage to any vehicle(s) by noting the damage on the Bill of Lading received by Customer at the time of delivery. Any claims related to such noted damage must be submitted to Metro within 48 hours the date that vehicle(s) were delivered. Customer hereby waives any damage claims that are not noted on the Bill of Lading or for which Customer has not submitted a timely claim. Metro shall not be liable directly, in subrogation, or by assignment to Customer’s insurance company for any claims paid by the Company. In no event shall Metro be liable for any incidental, indirect or consequential damages.
  10. Customer may cancel the order any time prior to Metro scheduling a carrier for pick up. Once Customer is provided a scheduled pick up date for their vehicle(s), they may still cancel prior to pick but will incur a $100.00 fee.
  11. The provisions of this Agreement are severable and the invalidity and enforceability of any provisions herein shall not affect the enforceability of the remaining provisions which shall remain in full force and effect. This Agreement supersedes all written or oral agreements between Metro and Customer and may not be changed except when in writing by Metro.
  12. This Agreement shall be governed by and construed in accordance with the laws of the state of Missouri. The parties further agree that any legal action arising out of this agreement shall be filed in a court of competent jurisdiction within St. Louis County, Missouri. Customer hereby submits to the jurisdiction of such courts and waives any and all defenses based on lack of personal jurisdiction.
  13. Payments must be made within 7 days of receipt of invoice. Delinquent amounts shall be subject to a service fee of 1.5% per month